Welcome to Home (Domiciliary) Care:

Domiciliary care involves dedicated care workers visiting a client's home as per a prearranged schedule to provide essential care and support services. Our team is equipped to handle a wide spectrum of responsibilities, from personal care to general household tasks. The level of care we provide is tailored to individual needs, as determined by the agreed care package. This can range from offering companionship and assistance with household chores to intensive personal care for those with higher dependency levels.

 

Your Voice Matters:

Absolutely! Your input is highly valued. Throughout the entire process, we make every effort to engage you in shaping your care package. This ensures that we address your unique and specific needs and requirements effectively.

 

Thorough Reference Checks:

Rest assured, we conduct rigorous reference checks for all potential staff members. Your safety and satisfaction are our top priorities, and we leave no stone unturned when it comes to vetting our team.

 

Stringent DBS Checks:

We prioritize safety, and as such, we perform enhanced Disclosure and Barring Service (DBS) checks on all our staff members. These checks provide an extra layer of assurance regarding the integrity and suitability of our team.

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Continuous Training and Supervision:

Our commitment to excellence is unwavering. All our carers are professionally trained to a minimum qualification of NVQ Level 2 in Health and Social Care. Continuous training and supervision are integral to our approach, ensuring our team maintains the highest standards of care.

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Comprehensive Insurance Coverage:

You can have peace of mind knowing that Care 24 is responsible for insurance. We are covered for up to £10 million, encompassing Employers Liability, Public & Product, Medical Practice, and Professional Indemnity Insurance. Your well-being and protection are our priorities.

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Always Available, Even in Emergencies:

We understand that life doesn't always adhere to a schedule. That's why we maintain a 24-hour, 7-days-a-week emergency contact line, including holidays. We're here for you, no matter the time or day.

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Reliable Backup Support:

If your regular care worker is unavailable due to illness or other reasons, Care 24 will ensure that a suitable replacement is readily available. Your care and well-being remain uninterrupted.

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Your comfort, safety, and satisfaction are of the utmost importance to us. Contact us today to learn more about how our home care services can benefit you or your loved ones.

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